- How to do the booking?
You contact us through email(best way) or phone call and we shall address all your requests. Always remember to mention important details such as date, number of passengers and chosen activity. We will answer as soon as possible, booking only takes couple of steps.
- How do we meet at port?
The CubaGuider representative will use or wear a cubaguider.com sign at all times when greeting the clients at port. If the person doesnt have such item then that person isnt related to us at all, thus be careful and verify you have the right representative. We meet at port right after the cruiseship docks.
- How to do the tipping and how much?
Clients will always do the tipping separately to guides and drivers, and they will tip any amount they consider is right.
- Are we OFAC approved?
Yes, under the category of "Support for the Cuban people". You can book our service. Nevertheless Cubaguider tour agency (freelance) is registered in Canada, which means either US citizens have booked prior or after June 17th 2017 doesnt represent an issue to hire us.
- What currency should you bring?
You should bring any currency but American one in order to avoid the 10% penalty after they have applied the exchange rates at the bank office, Euros is our suggestion.
- Who should book our service?
There's walking involved, under the regular cuban weather thus is going to be hot, be sure you will be able to handle this therefore we dont get delayed on schedule.
- What means of transportation do we use?
We use 6-seat and 4-seat old classic cars, no AC. The group is distributed according availability. If you like to order specific transportation another price will be arranged. Contact us for pricing.
- What do clients get with this price?
Prices here disclosed for cruiseship tours are offered for a group up to 20 passengers distributed among several old classic cars.
- What do Cruiseship clients pay for in US?
When clients buy a CRUISESHIP PACKAGE to visit Cuba, whether they are US citizens or not, they PAY for a VISA which allows them to get off the ship freely without any blockage from the cruiseship staff. Unfortunately, they realize this after they have been forced to book the cruiseship tours in advance when they book their package swayed by the same sales officers who take advantage of the misinformation due to the new regulations released to travel to Cuba followed by US citizens. US citizens can totally book private tours at port in the private sector.